Overview
Dr Prime Pty Ltd (ABN 93 700 017 983) is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles ("APPs").
This Privacy Policy explains how we collect, use, and disclose your personal information when you engage our services or interact with our website at drprimetec.site.
What We Collect
We may collect the following kinds of personal information:
- Identity and contact information — name, email address, phone number, physical address, and position/title
- Business information related to your healthcare practice — practice name, ABN, ACN, and operational details
- Correspondence and communication records — emails, meeting notes, and service-related documentation
- Financial and billing information — for invoicing and payment processing
- Technical information — IP address and browser type when you visit our website (see Cookies below)
How We Use Your Information
We use personal information for the purposes for which it is collected, including:
- Providing healthcare business services and advisory support
- Communicating with you about your engagement and service delivery
- Processing invoices and payments
- Complying with our legal and regulatory obligations under Australian law
- Improving our services and operational efficiency
We will only use your information for the purposes outlined above, and for any secondary purpose that is compatible with those purposes.
Disclosure of Information
We do not sell or trade your personal information. We may disclose your information only to:
- Our employees, contractors, and service providers who assist us in delivering our services (who are bound by confidentiality)
- Regulatory bodies or authorities when required by law, including Medicare, the Australian Taxation Office, and relevant state health departments
- As required for compliance with the Privacy Act 1988 and the APPs
Data Security & Cookies
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes secure storage of records and access controls for our team.
Our website at drprimetec.site does not use tracking cookies, analytics scripts, or third-party tracking tools. No personal data is collected automatically through website browsing. Any technical information such as IP addresses is not logged or stored.
Your Rights & How to Contact Us
Under the Privacy Act 1988, you have the right to:
- Access the personal information we hold about you
- Request correction of your personal information if it is inaccurate
- Lodge a complaint if you believe we have mishandled your personal information
To exercise these rights, or if you have any questions about this Privacy Policy, please contact our Privacy Officer:
- Email: ceo@drprimetec.site
- Dr Prime Pty Ltd, based in WA 6051
We will respond to your request within a reasonable period and will not charge a fee for access to your personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on our website at drprimetec.site. This policy was last updated on 1 August 2026.
Cross-Border Transfer
Your personal information is stored within Australia and is not typically transferred overseas. If any transfer occurs, we will take reasonable steps to ensure the recipient is bound by APP-like protections.